Creating Your Account on Lokzon

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Part 1: Arriving at Lokzon

1.1 The Home Page

When you visit lokzon.com, you will see:

• Left side: A visual illustration (the image changes depending on whether your device is in light mode or dark mode).
• Right side: A sign-up form with a "Create your account" button.

If you already have an account, you can use the "Sign in" link at the top of the page.

1.2 The Registration Page

Clicking "Create your account" or navigating to /auth/register brings up the registration form. This is the page where you provide your personal details.

The form asks for:

• First name and Last name — both are required.
• Email address — this becomes your login identifier.
• Mobile number — a Bangladesh-format phone number (e.g., +880 1XXXXXXXXX).
• Password — must be at least 8 characters and include a mix of uppercase, lowercase, numbers, and a special character.
• Agreement to terms — a checkbox to accept the Terms of Service and Privacy Policy.

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Part 2: Filling Out the Form

2.1 First Name and Last Name

Both fields are required. Enter your name as it appears on official documents. The system uses these to identify you as the account owner.

Example: First name — "Karim", Last name — "Ahmed"

2.2 Email Address

Your email is your login identifier. It must be one that is not already registered on the platform.

What to keep in mind:

• You will receive a verification message at this email after you register.
• All future notifications — order updates, payment receipts, password resets — go to this address.
• Do not use a disposable or temporary email. You need access to this inbox for verification and ongoing communications.

If the email is already registered: You will see an error saying "Email already registered" when you try to submit. Use the "Forgot password" link if it is your account, or register with a different email.

2.3 Mobile Number

The phone field expects a Bangladesh-format number. As you type, it formats itself as +880 XXXX-XXXXXX.

Rules:

• Must start with 1 after the +880 country code.
• Must use a valid operator prefix: 13, 14, 15, 16, 17, 18, or 19.
• Must be 11 digits including the country code.

What to avoid: Do not add an extra leading zero. Just type the 10-digit number starting with 1.

If the number is invalid: A red message appears below the field telling you what is wrong. You cannot proceed until the number is corrected.

2.4 Password

The password field has a show/hide toggle so you can see what you are typing.

Requirements:

• At least 8 characters.
• At least one uppercase letter (A-Z).
• At least one lowercase letter (a-z).
• At least one number (0-9).
• At least one special character (such as @, $, !, %, *, &, ?).

2.5 Terms Agreement

A checkbox below the form asks you to agree to the Terms of Service and Privacy Policy before submitting. This step is required.

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Part 3: Submitting the Form

3.1 What Happens After You Click "Create Account"

When you submit the form:

1. The system checks your email to see if it is already in use.
2. The system checks your phone number to see if it is already in use.
3. If everything is clear, an account is created for you.
4. You are then redirected to the verification choice page at /auth/verify-choice.

Important: Your account is created at this point but it is not yet active. You cannot log in until you complete the verification step.

3.2 Common Errors

If the system finds a problem, you will see a small notification at the top of the screen:

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Part 4: Verifying Your Account

4.1 The Verify Choice Page

After registration, you are taken to /auth/verify-choice. This page gives you two options:

Option 1: Verify by Phone

• Your phone number is shown in masked form (e.g., +880 1XXX-XXXXXX).
• A button: "Verify with Phone".
• An SMS with a 6-digit code will be sent to your phone.
• The code expires in 10 minutes.

Option 2: Verify by Email

• Your email is shown in masked form (e.g., k***@gmail.com).
• A button: "Verify with Email".
• A link will be sent to your email.
• The link expires in 24 hours.

You only need to complete one of these two options.

4.2 Verifying by Phone

1. Click "Verify with Phone".
2. An SMS with a 6-digit code is sent to your phone.
3. You see a page with 6 input boxes, one for each digit.
4. As you type each digit, the next box automatically focuses.
5. When all 6 digits are entered, the code is submitted automatically.
6. If the code is correct, your account is activated and you are taken to the onboarding page.
7. If the code is incorrect, the boxes clear and you can try again.

If you don't receive the SMS:

• Wait at least 30 seconds — SMS delivery can take a moment.
• Check your phone's SMS inbox.
• Use the "Resend" button on the page.
• After 3 failed attempts, switch to the email option.

4.3 Verifying by Email

1. Click "Verify with Email".
2. An email is sent to your inbox containing:
   • A 6-digit verification code.
   • A one-click link that verifies you without typing any code.
3. Enter the 6-digit code from the email on the verification page.
4. Or simply click the link in the email — you will be verified automatically.

If you don't see the email:

• Check your spam or junk folder.
• Add noreply@lokzon.com to your address book.
• Use the "Resend" button on the page.

4.4 One-Click Verification (Email Only)

If you receive the email and click the link that says "Verify my email", you will see:

• A green checkmark.
• The message: "Your account is now active."
• You are automatically redirected to the onboarding page after 1.5 seconds.

This is the fastest way to verify — no codes to type, just one click.

4.5 What to Avoid

• Do not close the page while waiting for the verification code.
• Do not request too many codes — the system limits you to 3 attempts in 5 minutes.
• Do not use a different phone or email than the one you registered with.

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Part 5: Quick Reference

Pages You Visit During Registration

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End of Guide

Your account is now created and verified. Proceed to the Onboarding guide to set up your store.