Onboarding Your Store

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Part 1: Entering the Onboarding Wizard

1.1 The Onboarding Page

After successful account verification, you land on the onboarding page at /onboarding. This is a 4-step wizard that helps you configure your store. A progress bar at the top shows which step you are on.

The 4 steps:

What you see at the top:

• The Lokzon logo.
• A progress indicator: "Step 1 of 4" with a progress bar.
• A "Log out" button in the top-right corner.

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Part 2: Step 1 — Store Information

This is the most detailed step. It requires the following:

2.1 Store Name (Required)

Enter the name you want customers to see. Example: "Karim's Fashion Hub" or "Digital Gadgets Store".

• Must be at least 2 characters.
• This is your store's display name on the platform.

2.2 Category (Required)

Select what type of products you sell from this list:

• Fashion and Apparel
• Electronics
• Food and Beverages
• Home and Garden
• Beauty and Personal Care
• Sports and Outdoors
• Books and Media
• Toys and Games
• Other

If your business type is not in the list, choose "Other". You can change it later from your store settings.

2.3 Store URL — Subdomain (Required)

This is your store's address on Lokzon: https://<your-choice>.lokzon.com

• Must be at least 3 characters.
• Use only letters, numbers, and hyphens.
• As you type, the system checks availability:
  • A green checkmark means the address is available.
  • A red message means it is already taken or invalid.

If your subdomain is taken: Try adding a number or a different word. For example, if "karims-store" is taken, try "karims-store-2025".

2.4 Store Description (Optional)

A short paragraph about what your store sells (up to 1000 characters).

2.5 Business Address (Optional)

Your physical address. Example: "123 Main Street, Dhaka".

2.6 Owner Phone (Optional)

A contact number where customers or the platform can reach you.

2.7 Timezone (Optional, Default: Asia/Dhaka)

Set your local time zone for store operations.

Note: Your store's currency is set to BDT (Bangladeshi Taka) automatically. No need to choose anything.

2.9 What Happens When You Click "Next"

1. All required fields are checked.
2. If anything is missing, a message tells you what needs to be fixed.
3. If everything is correct, your store information is saved and you move to Step 2.
4. A notification appears: "Step 1 Complete! Your store is set up."

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Part 3: Step 2 — Design and Logo

3.1 Store Logo

You have two options:

• Upload a logo file (PNG, JPG, or WebP, up to 5MB). Drag your image to the upload area or click to browse.
• Paste a URL if your logo is already hosted online.

After uploading, a preview of your logo appears. You can remove it and start over if needed.

Best practice: Use a square image (512x512 pixels) for best results.

3.2 What Happens When You Click "Next"

1. The logo is saved to your store.
2. A notification appears: "Step 2 Complete! Design saved."
3. You move to Step 3.

Can you go back? Yes — on Step 2 and Step 3, you can use the "Back" button to return to the previous step. However, Step 1 has no Back button — it is the first step, so there is no way to go back from there.

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Part 4: Step 3 — Choosing a Plan

4.1 What You See

A list of available plans is shown, each displayed as a card:

• Plan name (e.g., Kickstart, Growth, Pro, Visionary).
• Monthly price in BDT.
• Features included with the plan.
• Badges for popular or recommended plans.

A note at the top says: "Choose a plan or skip to start a free trial."

4.2 Two Ways to Proceed

Option A: Select a Paid Plan

1. Click on a plan card to highlight it.
2. The button at the bottom shows the plan's price.
3. Clicking it takes you to a secure payment page.
4. Complete the payment there.
5. After payment, you are returned to the onboarding page.
6. A "Verifying payment" message appears while the system confirms.
7. Once confirmed, you move to Step 4.

Option B: Start a Free Trial

1. Click "Skip and start a free trial" at the bottom.
2. The system skips plan selection and starts a trial (typically 7 days).
3. You can set up your store and add products during the trial.
4. You can choose a paid plan later from your settings.

4.3 Important

• Do not close or refresh the page while payment is being verified. It usually takes a few seconds.

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Part 5: Step 4 — Launching Your Store

5.1 What You See

A summary of your store setup:

• Store configured — all details saved.
• Plan selected or Trial active — based on your choice.
• Ready for business — a green checkmark.

If you uploaded a logo, you see a preview of it.

Two buttons: "Back" (to Step 3) and "Launch Store" (the main action).

5.2 When You Click "Launch Store"

1. A full-screen animation shows 4 phases:
   • Phase 1: Initializing storefront
   • Phase 2: Synchronizing data
   • Phase 3: Applying safeguards
   • Phase 4: Preparing the live store
2. The animation runs for about 15 seconds.
3. When it finishes, you see a welcome message: "Your store is now live and ready."
4. A "Go to Dashboard" button takes you to your store control panel.

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Part 6: After Onboarding

6.1 Your Dashboard

When you land on /dashboard, you see:

• Navigation with links to: Analytics, Orders, Products, Customers, Marketing, Settings, Profile, Help.
• A welcome card showing your name, email, and store details.

6.2 What You Can Do Next

• Add products: Go to the Products section.
• Customize your theme: Visit the Theme section.
• Set up payment methods: Go to Settings.
• View orders: Check the Orders section.
• Update your profile: Visit Profile settings.

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Part 7: Quick Reference

Onboarding Steps

Pages You Visit

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End of Guide

Your store is now live and ready for customers. If you encounter any issues, visit the Help section in your Dashboard for assistance.